SwaasthRakshak Healtcare Private Limited, on behalf of itself and its affiliates under the brand “SwaasthRakshak”, is the author and publisher of the internet resource web application, www.SwaasthRakshak.in and the mobile application ‘SwaasthRakshak’. SwaasthRakshak owns and operates the services provided through the Website.
• 1.Applicablity and nature of terms
You are requested to read the below mentioned terms and conditions (“Terms”) and the privacy policy available at https://www.Swaasthrakshak.in/company/privacy (“Privacy Policy”).
1. General Information
1.1 About Swaasth Rakshak Healthcare
Swaasth Rakshak Healthcare Private Limited (“Swaasth Rakshak”) is a healthcare service provider that offers medical consultations and a subscription-based Gold Membership plan. Our services are designed to promote the health and well-being of our patients, providing access to licensed healthcare professionals, wellness resources, and a range of health services.
1.2 Acceptance of Terms
By accessing or using our website and services, you confirm that you have read, understood, and agree to comply with these Terms. If you do not agree with these Terms, you must refrain from using our website or services.
2. Medical Consultations
2.1 Consultation Services
We provide medical consultations through [telemedicine/online platform] and, where applicable, in-person visits. These consultations are provided by licensed healthcare professionals and are intended for general health guidance. They are not a substitute for in-person visits to your primary care provider or emergency medical services.
2.2 Eligibility for Consultation
To book a consultation, you must be at least 18 years old, or have the consent of a parent or legal guardian if under 18. You must provide accurate and complete information when requesting a consultation to ensure the quality and safety of the services.
2.3 No Emergency Medical Services
Our consultations are not intended for urgent or emergency medical needs. In case of a medical emergency, please dial your country’s emergency services number or visit the nearest emergency medical facility.
2.4 Confidentiality and Privacy
We are committed to protecting the privacy and confidentiality of your personal health information. All medical data and information shared during consultations are handled in accordance with applicable privacy laws and our Privacy Policy.
3. Gold Membership Subscription Plan
3.1 Gold Membership Overview
The Gold Membership plan offers patients exclusive benefits, including priority medical consultations, discounts on healthcare services, and access to additional health and wellness resources. For full details on the benefits, pricing, and duration of the Gold Membership, please refer to the information available on our website.
3.2 Subscription Fees and Payment
By subscribing to the Gold Membership, you agree to pay the applicable subscription fee as detailed on our website. Subscription fees are billed on a [monthly/annual] basis and may be subject to change. You authorize us to charge your payment method for the subscription fees.
3.4 Cancellation and Refund Policy
You may cancel your Gold Membership at any time through your account settings on our website. Cancellations will take effect at the end of the current billing cycle. We do not offer refunds for partial months or unused services. If you cancel, you will retain access to the benefits of the Gold Membership until the end of the current billing period.
3.5 Automatic Renewal
Unless you cancel your subscription, your Gold Membership will automatically renew at the end of each billing cycle. The renewal fee will be charged to your payment method on file, and you agree to this automatic renewal as a condition of your subscription.
4. Use of Website and Services
4.1 Account Creation
In order to use certain features of our website and access our services, you may be required to create an account. By doing so, you agree to provide accurate and complete information and to maintain the confidentiality of your login details. You are responsible for all activities that occur under your account.
4.2 User Responsibilities
You agree to use our website and services only for lawful purposes and in compliance with these Terms. You agree not to engage in any activity that could damage, disable, or disrupt the functioning of our website or services.
4.3 Termination of Access
We reserve the right to suspend or terminate your access to our website or services if you violate any of these Terms or engage in any illegal activity. In such cases, we may take legal action to protect our interests and those of other users.
5. Health-Related Content
5.1 Not a Substitute for Professional Medical Advice
The content on our website, including articles, blog posts, and health tips, is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always consult your physician or a qualified healthcare provider regarding any health-related questions or concerns.
5.2 Accuracy of Information
We strive to provide accurate and up-to-date medical and health information. However, we make no guarantees regarding the accuracy, completeness, or reliability of the content. Medical information can change over time, and it is important to verify information with a healthcare provider.
6. Privacy and Data Protection
6.1 Privacy Policy
Your use of our website and services is governed by our Privacy Policy, which outlines how we collect, use, store, and protect your personal and health information. Please review our Privacy Policy for more details on how your data is handled.
6.2 Consent to Data Collection
By using our services, you consent to the collection and processing of your personal data as described in our Privacy Policy. You are responsible for providing accurate information to ensure the effective delivery of our services.
7. Limitation of Liability
7.1 No Liability for Medical Errors
While we strive to provide the best healthcare services, we cannot guarantee the accuracy of medical consultations or the outcome of any treatment or advice provided. We are not liable for any adverse effects or harm that may result from using our services, including Gold Membership services.
7.2 Limitation of Liability
To the maximum extent permitted by law, Swaasth Rakshak Healthcare Private Limited shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising out of your use or inability to use our website or services, including any damages related to Gold Membership or medical consultations.
8. Governing Law and Dispute Resolution
8.1 Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction, e.g., India]. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in [City, State, Country].
8.2 Dispute Resolution
In case of any dispute or claim arising out of or relating to these Terms, the parties agree to resolve the matter through [arbitration/mediation], in accordance with the rules of [Arbitration Organization, if applicable].
9. Modifications to These Terms
9.1 Right to Modify
We reserve the right to update, modify, or revise these Terms at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to periodically review these Terms to stay informed about any changes.
10. Contact Information
If you have any questions, concerns, or feedback regarding these Terms and Conditions, or if you need assistance with our services, please contact us:
Swaasth Rakshak Healthcare Private Limited
Email: [support@swaasthrakhshak.in]